Hong Kong Life · Subtopic
Home Utilities and Household Costs
Find guidance on setting up water, electricity and internet services when renting or moving home.
Start as needed
Before processing accounts or service arrangements, confirm the unit address, lease effective date, existing service provider and expected move-in date. Each service provider has different application methods and required documents, so please follow their latest guidelines.
processing steps
- List the services to be activated, renamed, terminated or retained.
- Verify the required documents, processing time and possible fees with the relevant service provider.
- Records application date, reference number, and expected effective date.
- After completion, check the account information and first installment bill.
FAQ
When should you contact the service provider before moving?
Time required will vary depending on service type and provider. After confirming the relocation date, check the supplier's application time limit as early as possible and allow time for processing.
What should you usually prepare when applying for services?
Common information includes service address, applicant contact information and proof of identity or address; actual requirements are subject to the list published by the supplier.