Moving timeline
| When | What to do | Keep a record of |
|---|---|---|
| After confirming the tenancy or completion | Check utility providers and account arrangements for both addresses. | Account numbers, meter readings and handover records. |
| One to two weeks before moving | Book movers, broadband installation or transfer, and building access. | Written quotes, installation slots and lift bookings. |
| On moving day | Photograph meter readings and the condition of the property; check keys and documents. | Time-stamped photos and signed handover forms. |
| After moving in | Update correspondence addresses and check the first bills and service connections. | Effective dates and confirmation references. |
Utilities and broadband checklist
- Water: Ask the Water Supplies Department how to open, transfer or close an account.
- Electricity: Confirm the provider, move-in date and meter reading, then follow its account procedure.
- Gas: Check service status, inspection arrangements and the date you become responsible for the account.
- Broadband: Check coverage, contract term, relocation charges and installation availability before deciding to transfer or switch.
- Building management: Reserve the lift and moving period; check deposits, protective measures and access rules.
Address changes and first-month costs
The Government’s Change of Address service covers participating government departments. Banks, insurers, employers and private services may still require separate updates. Make a list and keep each confirmation.
Budget separately for mover fees, rent or management charges, utility deposits where applicable, broadband setup, cleaning, repairs and basic household items. Allow for overlapping bills if the handover dates differ.
Official information
Information checked on 19 October 2026. Confirm current requirements and charges with the relevant organisation before acting.
Frequently asked questions
When should I arrange utilities?
Contact each provider after confirming the handover dates. Allow time for account processing, inspections or installation so that essential services are ready when you move in.
Does the Government Change of Address service notify every organisation?
No. It covers the participating government departments listed by the service. Notify other organisations separately.
What should I photograph on moving day?
Record water and electricity meter readings, the condition of the property and any agreed repairs. Keep the images with the handover documents.