Articles
Applying for Community Care Services for Older People
If the elderly require day care or home care, they can first inquire with the Elderly Service Center or service unit of the Social Welfare Department. This article summarizes the basic procedures for community care service vouchers, unified assessment of elderly care services and the central waiting list; qualifications, quotas and waiting times are subject to the latest official arrangements.

How to apply for the unified assessment of elderly care services
- Note down the daily needs of the elder, such as personal care, meals, rehabilitation or caregiver support.
- Contact the District Elderly Community Centre, Integrated Home Care Service Team or Social Welfare Department to inquire about service options.
- If you need subsidized services, find out whether you need to undergo a unified assessment of elderly care services first.
- Confirm the service type, queuing method, charges and required documents.
What is the Elderly Community Care Service Voucher?
- Community Care Service Voucher: Learn about applicable qualifications, service units and how to use it.
- Day care and home support: Check with regional service units for service scope.
- Central Waiting List: Understand the assessment and waiting arrangements for subsidized elderly care services.
Social Welfare Department Community Care Service Voucher for the Elderly — Social Welfare Department Unified Assessment and Central Waiting List
Central Waiting List and Care Arrangements
- Gather the older person’s medical records, medication list and details of daily support needs.
- Record the contact information and availability time of the primary caregiver.
- List the items most in need of assistance in advance to facilitate the service unit's evaluation.
FAQ
Do I have to find a doctor for evaluation before applying?
The service evaluation process varies depending on the service type. Please check with the Social Welfare Department or service unit for the required steps.
Does the service voucher mean that there is a guaranteed immediate service quota?
does not mean there will be a quota. Optional services and quotas are provided by service units according to current arrangements. Please inquire before applying.